FAQ

 

Why am I having trouble adding and keeping items in my cart?

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How do I get a printed catalog?:

At this time, a printed catalog is not available.

 

How do I order by phone?:

Call us to place an order at 1.402.213.6757.

 

How do I order online?:

Here at www.stickingtobusiness.com we offer secure, convenient online ordering. Our complete catalog is online and available for you to see 24 hours a day, 7 days a week. Not comfortable ordering online? Browse our online catalog and call us at 1.402.213.6757 to order!

 

How do I order by fax?:

With most using e-mail, we not longer have a dedicated fax line.

 

How do I order by mail?:

Send your order to:
Directly from the heart, Inc.
PO Box 347
Boys Town, NE 68010-0347

 

How do you handle shipping?:

as quickly as your ideas come to you. For that reason, we have made it our policy to generally send your orders by US Priority Mail or US First Class Mail within 72 hours, so that you receive your product as swiftly and reliably as possible. We adopted this policy with you, the customer, in mind. With US Priority Mail and US First Class Mail, you always will know that your order is just a matter of a few days away from your door.

Shipping Chart
Total Order
Shipping
Shipped By
$0 - $11.99
$5.95
First Class - USPS
$12.00 - $149.00
$7.95
First Class - USPS
$150.00
      FREE
USPS medium flat rate box
$150 and over
FREE
USPS Priority Mail


What are my payment options?:

We accept Visa, MasterCard, Discover, American Express, Discover, Checks and Money Orders. Sorry, no C.O.D.’s. A $25.00 charge is added to all returned checks. All prices in U.S. funds and payment must be made in U.S. dollars.

 

Is there sales tax?:

Sales tax is applicable to residents of Nebraska only.

 

When will it be delivered?:

We make every effort to have all items in stock and to ship your order within 48 hours. Allow 7-10 business days to receive your order. If an item is temporarily out of stock, we will ship your order in its entirety when the back ordered item arrives in the studio.

Prices and products within this catalog are subject to change without notice.

 

What's your guarantee?:

We know you’ll love our products that that’s why we stand behind them 100%. If you’re not happy with your purchase, send it back. We’ll cheerfully issue a refund, replacement of credit (less shipping) provided the returned items are received in their original condition within 30 days of date of purchase. Absolutely no returns on personalized items.

 

How do I place a custom order?:

If you have a need for custom labels or post-it notes in quantity, contact us for a quote. Minimum Post-it order is 500 pads. Minimum label order is 1,000.

 

Can I do rush orders?:

2nd Day Air and Next Day Air UPS are available. Please call for rates.

 

Are gift certificates available?:

Gift Certificates are available on the website! Please click here to place your gift certificate order»